Shipping policy
Shipping Policy – Sieli
Thank you for shopping with Sieli. We are committed to delivering a smooth, reliable, and satisfying shopping experience from the moment you place your order until it arrives at your doorstep. Please review the shipping information below for important details.
Worldwide Shipping
We proudly offer worldwide shipping on all orders. No matter where you're located, we do our best to ensure your order reaches you in a timely and secure manner.
Processing Time
Orders are processed within 1–2 business days, including verification, quality check, and packaging. Once processed, your order will be dispatched via our trusted shipping partners.
Estimated Delivery Time
The average delivery time is between 8–12 business days, depending on your destination and local postal services. This estimate excludes weekends, public holidays, and possible delays due to customs or other unforeseen events.
Order Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your shipment and stay informed about its delivery status.
You can also track your order directly via the following link:
🔗 Track Your Order
Customs & Import Duties
International orders may be subject to customs duties or import taxes, depending on your country's regulations. These fees are not included in the product price or shipping charges and are the customer's responsibility.
Delays & Exceptions
While we strive to meet all delivery timeframes, delays may occasionally occur due to factors beyond our control (e.g., weather, customs clearance, or courier disruptions). We thank you in advance for your patience and understanding.
Need Help?
If you have any questions about your order or shipping, please don’t hesitate to contact our support team. We’re here to help and will get back to you as soon as possible.
📦 Track your order here anytime: https://sieli.shop/apps/track123
